Frequently Asked Questions about Orders

  • How do I place an order?

    It's easy! Browse through our collection, add the desired products to the cart, and follow the checkout instructions.

  • Can I modify my order after confirmation?

    Unfortunately, we cannot modify confirmed orders. We recommend reviewing carefully before confirming.

  • How can I track my order?

    Once your order is dispatched, you will receive an email with tracking information. Use it to track the delivery.

Payment and Returns Questions

  • What payment methods are accepted?

    We accept credit cards, debit cards, and payments via PayPal and Mercado Pago. Refer to the payment page for more details.

  • Can I cancel a purchase and get a refund?

    Cancellations and refunds can be requested within 7 days of purchase. Refer to our return policy for more details.

  • What should I do in case of damaged products?

    In case of damaged products, please contact us immediately. Photographs of the damaged product are helpful for a quicker resolution.

Contact and Support

If you haven't found an answer to your question above, please contact us. We are here to help!

Send an email to [email protected] or message our customer support WhatsApp at (88) 99639-1519.